IVIE

Hair Origin: This unit is composed with hairs sourced from Southeast Asian, Vietnam. Paired with ultra thin, film HD lace. The entire lace piece consists of hand ventilated single knots;

Donor amount: Our raw unit uses single donor hair, allowing it to lift #613. Whereas our virgin units are dual donor, The hair used to make the unit consist of about 2 to 3 donors allowing it to lift to #27

Density: The density of the wig is dependent on the length. Any unit with a length of up to 22” Will consist of three bundles, Whereas any length after that will consist of four.

Which size should I get?

22.5” is the size that is best for majority of women, The fit of the wig doesn’t necessarily lie in the wake up, but in the band, The band is the element which add security. If you’re unsure of your sizing we recommend you order 22.5, Even if you believe you have a ‘small’ head But if you are anxious that that might not be big enough then please size up.

How is the frontal glueless?

An adjustable elastic band is integrated into both the lace and cap structure. When The band is secured and at the nape, it creates a tension that anchors the lace closure firmly against the scalp for a seamless, glueless fit

Can I my curly wig straight?

Our curly units are heavily layered to achieve the dramatic bombshell style curls you see in the style. But if you would like to alternate between straight and curly, please contact us so we can adjust your curly wig to only have face framing layers and no layers in the body but please bare in mind this will affect the final look of the wig.

Shipping Policy

All orders placed on the website are subject to a 7-12 business day processing window PRIOR to shipment. This is the time used to construct and customise your unit specific to the criteria you selected while purchasing. By Purchasing You Agree To This Policy

After this period shipping times are as follows:

UK AND NORTHEN IRELAND

Next working day.

EUROPE

Next working day.

AMERICA

Next working day.

INTERNATIONAL

2 working days.

If you face any issues with delivery, please contact the delivery company directly as once shipped were no longer able to be held responsible for any orders. Therefore, we are not responsible for any orders lost or stolen in transit or upon delivery

RETURNS & REFUND

Please note that we cannot provide a refund if there is a delay in shipment is due to the courier service, as we have no control over that situation. Due to the nature of or units being customised specific to each customer, we do not except returns under any circumstance unless a mistake has been made on our end e.g you’ve received the wrong order. In this rare instance, we offer an expiditated exchange. To be eligible for this exchange, you must return your package to us in its original state within a 7 day period. If these requirements are failed to be met we will not accept the exchannge. 

By Purchasing You Agree To This Policy

ORDER CANCELLATION

All sales are final, due to the nature of the items being made to order construction/ customisation of your order starts as soon as your order is placed therefore once purchased you will not be able to cancel or return your items.

By purchasing you agree to this policy.